I have some good news and some not so good news.
You may remember a few days ago when I shared my frustration at not seeing all your blogs in my reader app. Thank you so much to everyone who commented and tried to help. I really appreciate it. I finally decided to just contact WordPress directly to see if anything could be done. Let me just say that their customer support rep was really lovely and patient. I received a response quickly and they stuck by me until the issue was (more or less) resolved. Unfortunately there are still some glitches but there has been a net improvement.
The Good: The main thing I found out is that if you have added any “tags” to follow in your reader (i.e. anime), the reader will weed out any posts that do not include at least one of those tags even if the word itself is in the title. I had a number of tags which I use to discover new blogs. I have now removed them all and I’m getting a lot more of your posts again.
The Not so Good: Unfortunately, some blogs (at least one that I know of) still don’t seem to be showing up. I’m using a combination of reader/email to try to avoid missing anything but some things may still fall between the cracks. Additionally, the reader app for mobiles is just…lets say janky. It’s really a coin toss what will appear in there and you can more or less be guaranteed that if you only check your reader feed on your phone, you are missing a whole bunch of new posts. (Possibly this one!)
The Bad: What the lovely customer support rep and I did discover during our time together is a problem I did not even know I had. In at least one instance, I am following a blog – when I go to that blog’s page the “follow me” button clearly shows “you are following this blog”, and that little pop up at the bottom also indicates “following” but it does not show up in my followed blogs list. It’s as if somehow the connection between my account and the blog was never made and so far, no one knows why this is happening. I’ve bookmarked the blog so I can check it manually since even emails aren’t an option in that case but this one is a major bummer. We only managed to identify one blog with this issue but as you can imagine, these are very difficult to pinpoint.
So there you have it. From a practical standpoint I do believe I am seeing a lot more of your posts and the problem is mostly resolved but some issues remain. WordPress is working hard on improving their tools so I’m cautiously optimistic that these too will be resolved soon(ish).
I just wanted to keep you guys posted in case you were having similar issues.
Have the funnest weekend!
